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Author Topic: I'm just a Guest and I'm banned from viewing the forums!  (Read 5509 times)
ASN Management
Never Gonna Give Yue Up
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Posts: 12938

Av & Sig by Maivry

« on: Aug 24, 2014 01:12 am »

We've a lot of guests receiving ban messages on their phones when they're viewing ASN even though they're not members of the forums.

  • I received a message that I was banned but I never did anything wrong??
    First, relax and calm down. Your IP address is probably in the same range as a banned member's IP address. If you receive the ban message on a mobile device (Eg. smartphone, tablet, etc.), look up the IP address on that device and send an email to us along with the ban message via the Contact page.

    Another alternative is to try clearing the cache on your phone and attempt to log in again. If that doesn't work, then we have to ask that you refrain from using mobile to surf ASN and stick to your desktop computer instead.
« Last Edit: Jan 25, 2015 09:00 pm by Icy_Ashford » Logged

I keep Zuko's dagger & EK coat, Iroh's wisdom, Lu Ten's grave offerings | Mako's scarf, Naga, General Iroh's army outfit, Korra's new formal outfit
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